In And Out In Less Than An Hour

Willy O. writes:

“I just wanted to tell you what a friendly and efficient staff you have. I finally switched practices from a specialist I’d been seeing based at Delnor to a new doctor at Sherman. Everyone was extraordinarily upbeat, helpful and courteous. And they got me in and out in less than an hour.

I know not everyone in the workday world has his best face on  Monday morning, but these folks sure did. You should be proud.”

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Well-Trained, Patient-Centric And Caring

Mary Ann P. writes:

“I have had 14 ESIs, a spinal cord stimular implanted, 3 battery exchanges and a large lyphoma removed at your hospital over the years, plus numerous tests and only once in 9 years have i ever complained. Recently I’ve had great experience with Same Day Surgery.

I am a diabetic and an extremely difficult IV stick. As usual, I explained my situation, however I had asked for a specific Day Surgery nurse who has helped me over 9 years. She must have told the other nurse about me and my history, and taught the other nurse how to stick me. They worked as a well-oiled team. This is the first time in well over a decade that it took only ONE TRY to successfully insert my IV.

The surgery went very smoothly, very comfortably, and was taken excellent care of. Your team is well-trained, patient-centric and caring. I was the last patient of the day and I never felt rushed.

Dr. Barclay is a miracle worker. I’ve been her patient for 9 years, and would probably be on a pain-pump and bed-ridden if it wasn’t for her and her knowledge, compassion and skill. She is a very major asset to your hospital and has made a significant difference in my life over these many years.

God bless all your staff, doctors and volunteers who make such a difference in patient’s and their family’s lives. Best wishes for the New Year.”

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“What Good Care”

Anonymous writes:

“I was at Sherman about a month ago and want to say what good care i got from 3rd floor nurses”

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Going Back to Sherman Because of the People

Connie A. writes:

“Last week I was speaking with a patient who had been admitted by Dr. Maheshwari. Among other things, he was to be initiated on a new medication for his Atrial Fib. When doing his education about his new medication, he told me he really liked Sherman Hospital. He went on to say that his cardiologist had asked him to go to St. Alexis next time, however, the patient very enthusiastically told his cardiologist, “No! I want to go back to Sherman! Everyone is so nice there, and my care has been so excellent!”

Then he went on to complement the staff of the E.P. Lab in particular. He emphasized that everybody is so nice at Sherman. Overall, he was very positive about all of his experiences at Sherman Hospital. And he also stated that he assumed care would be equally good at St. Alexius, but he wanted to go back to Sherman because of the people!”

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Consistently-Superior Quality Of Service Rendered

John B. writes:

“In early March, I had arthroscopic rotator cuff surgery performed at Sherman Hospital. The surgery turned out to be more complicated than originally planned. Thank God for not only skill of the surgeon, Dr. Scott Mox, but the skill, care, and compassion of the entire Sherman Outpatient Surgical Team.

This is the third arthroscopic joint surgery I have had over the last 5 years, all of them at Sherman. Thanks to everyone at Sherman Hospital, for the consistently-superior quality of service rendered. Though I hope I never need another surgery, it is extremely comforting to know that I can count on Sherman Hospital for the very best care!”

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